our terms and conditions

Terms of Service:

Declared Value and Limits of Liability (Not Insurance Coverage)

The declared value of any shipment represents our maximum liability in connection with a shipment, including, but not limited to, any loss, damage, delay, mis-delivery, non-delivery, misinformation, any failure to provide information, or mis-delivery of information relating to the shipment. It is the shipper’s responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper.


The shipper may transfer this risk to an insurance carrier of your choice through the purchase of an insurance policy. Contact an insurance agent or broker if you desire insurance coverage.



With respect to ImportCargo On‐Demand, Distribution or Scheduled Service, unless a higher value is declared and paid for, our liability for each shipment is limited to $50. For each shipment exceeding $50 in declared value, an additional amount will be charged for each $25 in value. See Rates below. Please communicate to Customer Service your request for a higher declared value prior to shipment. The maximum declared value per each shipment is $500. Shipments containing all or part of the following items are limited to a maximum declared value of $200:


  1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display, or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statuary, sculpture, and collector’s items.


  1. Film, photographic images (including photographic negatives), photographic chromes and photographic slides.


  1. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain.This includes but is not limited to Lab work shipments and Blood Specimens of any type.


  1. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware, and glassware.


  1. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities.


  1. Plasma screens.


  1. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal.


  1. Furs, including, but not limited to, fur clothing, fur-trimmed clothing, and fur pelts.


  1. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery).


  1. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds.


  1. Collector’s items such as coins, stamps, sports cards, souvenirs, and memorabilia.


  1. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments.


  1. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes.